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Last updateThu, 23 Mar 2017 12am

Howard Kelrick

24 Karat Corner: TLC

News and Views from the 24 Karat Club Southeastern U.S.

At the recent Atlanta Jewelry Show, a Florida retailer was telling me about his "TLC" policy:  Any piece he sells is covered by a lifetime TLC policy.  For as long as the customer owns the piece, he'll clean it, tighten loose stones, adjust the clasp, size it, etc., all for no charge.  The beauty and logic of this service policy is obvious.


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