Most retailers know that customer comfort translates into sales. Izzy Israeli wants his customers to feel comfortable too, but he has a different goal in mind. Instead of focusing on the sale, he wants to know who he’s “working for.” As CEO of Atlanta Diamond Design, Izzy approaches his jewelry business with a desire to satisfy, a commitment to quality, and feelings of joy when he sees the smile on his customer’s faces.
“Rob me once, shame on you. Rob me twice, shame on me.” A jewelry store security spin on this commonly known Southern saying went through Charles Beaudet’s mind in ...
North American Jewelers has come a long way since 1986, when President and CEO Kurt Steckbeck opened a simple repair shop in Chicago. Today, the company provides labor ...
So many of us can point to a family member or close friend as the means by which we chose jewelry as our career. And while there were several very significant people who ...
Jewelers Mutual Insurance celebrates a sparkling centennial
Jewelers Mutual Insurance Company, marking its 100th birthday this year, has been a constant presence and “fa...
May is here and retail jewelers are ready for some buying at JCK Las Vegas. Trends having a strong influence on jewelers’ open-to-buy budgets for the upcoming trade sho...
(ATLANTA) - Drawn by its convenience, selection, cost-effective travel options and educational/networking opportunities, independent jewelers from throughout the Southeast...
What can you say about a man who is celebrating 60 years in the fine jewelry business, 51 years of marriage, and a weekly appointment at the Apple Store every Tuesday to ...
One of the many new initiatives that Jewelers of America (JA) is working on is providing a health insurance option for the trade association’s 3,200 members. This is pa...
| Bill Warren, DDJM (Doctor of Dynamic Jewelry Marketing) | |
Are you fishing for whales or minnows?
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| Brian Barfield | |
Modern Day Selling: Maximizing your store’s full potential
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| Mia Katrin | |
Spring Fever
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| Howard Kelrick | |
24 Karat Corner - News and Views from the 24 Karat Club Southeastern U.S.: Can you nail the close?
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| David Brown | |
What does a change in staff really cost you?
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| Bob Epstein | |
Successful retirement sale strategies
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| Brad Huisken, President IAS Training | |
25 Customer Service Commandments
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| Diana Jarrett GG, RMV, Member NAJA | |
The Story Behind the Stone: Glisten to me
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| Chuck Koehler | |
The Retailer’s Perspective: When the gold goes tumbling down!
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| George Prout | |
Applied Marketing 101: The next three stone
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| Brad Simon | |
Internet Marketing Strategies: Follow your customer’s lead - text them!
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