Record 166.3M shoppers expected during Thanksgiving weekend
(WASHINGTON) - An estimated 166.3 million people are planning to shop from Thanksgiving Day through Cyber Monday this year, according to the annual survey released by the National Retail Federation...
Furry Friends on the Job: Say hello to Misty from Cooper Fine Jeweler
Say hello to Misty the one-year-old Miniature Schnauzer. Misty is the greeter/mascot at Cooper Fine Jewelers in Texarkana, Texas. She loves to play with her bear, which always puts a...
Brush up on creative selling tips and training videos before the holiday season
Your sales team is your greatest asset, but it’s difficult to find the time and resources to effectively train them to perform at their best. “We know this from working...
Prevent Smash & Grabs and Robberies this Holiday Season
Smash-and-grab thefts and other robberies are still prevalent within the jewelry industry, occurring quite frequently. Unfortunately, jewelry stores - and other businesses with high-value merchandise - are preferred targets for...
NDC launches ASSURE 2.0 Program online portal
(NEW YORK/LONDON) - The Natural Diamond Council (NDC) has announced the launch of the new ASSURE 2.0 online portal. The updated portal enables all purchasers of Diamond Verification Instruments to...
NRF reports retail sales growing as holiday season begins
(WASHINGTON) - Retail sales grew again in October as consumers set aside concerns about inflation and many got a jump start on the holiday season, said the National Retail Federation....
GSI Lab Note: Massive egg-shaped synthetic rock crystal quartz
By: Mrs. Meenu Brijesh Vyas and Miss Gitiksha Khandelwal The synthesis of gem crystals began in the late 1800s for industrial applications (Weldon, n.d.). During 1970, the market saw an...
Heritage Auctions opens Forrest Fenn’s Treasure Chest to collectors
All photos courtesy Heritage Auctions (DALLAS) - This time, at least, the hunt for Forrest Fenn’s treasure won’t be so challenging. What remains from that famed...
Elemetal re-launches Silver Bullet Collection
Elemetal has announced the re-launch of its unique “Silver Bullet” Collection featuring .999 fine silver bullion in the shape of collectible ammunition. Designed with the retailer in mind, bullets will...
Columnists
Successful Custom: What is MY price?
We all get this line from time to time. You know the sort of customer that walks into the store...
Read moreSuccessful Custom: Spanish Gold!
While working in my retail store I was approached by a young, intelligent and educated couple. They had recently graduated...
Read moreThe Retailer’s Perspective: And the Winner Is…
Business has been a little weird the last couple of months – something has just seemed off. Something I just...
Read moreThis will be the season of Yin and Yang
We have been faced with some unique challenges over the last few years and I don’t think that is going...
Read moreThe Story Behind the Stone: Preference for Platinum
Consumers enjoy making decisions that personalize their fine jewelry - and most often do so by choosing gold or platinum...
Read moreSuccessful Custom: The 3 ct. diamond switch nightmare that never happened
One of the sharpest insults to any decent jeweler is a customer complaint of, “You switched my diamond!” Of course,...
Read more
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