Successful Custom: A Clean Disaster
I talk to jewelers all over the country and I hear some horror stories. Some of the most avoidable disaster...
Read moreJoel McFadden is the owner of Joel McFadden designs in Chapel Hill, NC. At 12-years-old his career in jewelry began learning benchwork from his grandfather at McFadden Jewelers. He developed pricing for custom jewelry and repair work for the IJO Prototype Store in Greenfield, MA, opened a business which became a million-dollar store focusing on custom, was named MJSA’s first Mentor Jeweler, was the first director of the Council of Custom Jewelers, and is the creator of the Bench Jewelers Challenge seen at tradeshows. He has a passion for teaching and sharing his expertise, is a writer for industry publications and speaker at industry events. He is available for CAD work, stone setting, and complete custom pieces for customers and the trade. Contact Joel at MentorJeweler@gmail.com, JMDJewelry.com, Facebook, YouTube or 984-212-2217.
I talk to jewelers all over the country and I hear some horror stories. Some of the most avoidable disaster...
Read moreI honestly thought after 50 years I had seen everything in this industry. That is until a friend asked me...
Read moreAs business owners, we always seem to be looking for the next big thing, the next hot brand, or the...
Read moreMy business partner is one of the most organized people I have ever known. She’s a wonderful asset to the...
Read moreNearly everyone has cell phones these days. The traditional land line has become almost as nostalgic an idea as a...
Read moreMany many years ago I worked at a nice custom jewelry store in South Carolina. My boss was one of...
Read moreWe did some custom work for this very kind jewelry store owner. He was super pleasant and could talk anyone’s...
Read moreWe all get this line from time to time. You know the sort of customer that walks into the store...
Read moreWhile working in my retail store I was approached by a young, intelligent and educated couple. They had recently graduated...
Read moreOne of the sharpest insults to any decent jeweler is a customer complaint of, “You switched my diamond!” Of course,...
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