Joel McFadden

The customer base that you build for your business is the most precious item you have. Without your customers, you...

I was running a one-man show. I did everything in my shop and it was a problem. It was hard...

How many times have you hopped in the car and started off on that drive to or from work and...

The customer is off on some adventure or vacation. Indulging their senses on some cruise to a foreign destination. Strolling...

The magic box of technology has fascinated us since the first computerized systems rolled off the production line. This wonderful...

How long can a retail business survive without making any sales?  Most of you would laugh at the question as...

They have found ‘The One’ they want to spend the rest of their life with. He asked the big question....

Having a bench jeweler that is a thriving productive part of your team is a great asset to any jewelry...

I talk to jewelers all over the country and I hear some horror stories. Some of the most avoidable disaster...

I honestly thought after 50 years I had seen everything in this industry. That is until a friend asked me...