Retailer Roundtable Q: What do you do to differentiate your store from online and big-box competition?
“I always remind myself to focus on our company’s competitive advantages. It is impossible for a small business to be...
Retailer Roundtable
Jewelers share insight on the latest jewelry industry topics.
Retailer Roundtable Q: What’s your policy for handling holiday gift returns?
“As a family owned and operated business, we take pride in having a strong connection with our community. Our main...
Retailer Roundtable Q: Considering the global pandemic, upcoming elections and social unrest our country is going through, what are your expectations for the upcoming holiday season?
“My expectation for the upcoming holiday season is people will continue to want to celebrate. This will be a more...
Retailer Roundtable: How has your buying changed over the last several months and how do you plan to buy for the balance of the year?
“We usually start to think about stocking up for the spring and summer seasons in mid-March. This year is when...
Retailer Roundtable: How is business in your store since you reopened?
“We were closed for 6 weeks from March 25 through May 8th. I really wasn’t sure what to expect, but...
Retailer Roundtable: What is your store’s procedure for training salespeople?
“When a new team member is brought on board, we invite them in around 3:00 pm on their first day...
Retailer Roundtable
“The Internet is something we all have to embrace. It’s not going anywhere! When a customer asks me to help...
Retailer Roundtable: Do you buy from the public? If so, what is your procedure? If not, why?
“Yes, I have been buying from the public for 4 years now and have a total of 13 years in...
Retailer Roundtable: How do you wish customers happy holidays (jewelry events, cards, customer appreciation parties)?
“Ho Ho Ho and Happy Chanukah! In the past we have sent holiday cards, gift cards for $50 and $100....
Retailer Roundtable: What special things do you do for your employees during the holiday season to show you appreciate them?
“Alabama Wholesale Diamonds is family owned and operated, and most of our employees have been with us for over 15...
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