01172019Thu
Last updateWed, 16 Jan 2019 9am

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With a passion for beauty, Royal Chain celebrates 40 years as a leading manufacturer

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The Royal Chain Group, a family business manufacturing and importing precious and alternative metal jewelry, is celebrating its 40th anniversary this year as a premier supplier of gold and sterling silver, basic and fashion jewelry and “some of the strongest, coordinated branded jewelry programs in the industry.”


GA Jeweler speaks to customers about fun, business and personal challenges

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Part two of our four-part series discussing best retailer practices as the spokesperson for your business.

In the early years of being his own boss, Doug Meadows, owner of Marietta, GA-based David Douglas Diamond & Jewelry, wanted to be his store’s own spokesman. After much procrastination, one day he signed a contract with a local AM radio station and simply forced himself to do his own commercials.

Born to recycle, industry leader Hoover & Strong has been doing it more than a century

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Hoover smeltingSmelting is the baseline for all products at Hoover & Strong.

Hoover & Strong President Torry Hoover speaks with passion about his company’s commitment to the environment. The precious-metal refining company is a cut above in the green movement, with 100 percent of its metals coming from recycled sources.

Retailer Roundtable: How do you deal with late employees?

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“When I worked in retail, the best method I observed for dealing with late employees was to have them take responsibility for some unpleasant, though necessary, daily task. For example, the late person would be responsible for wiping all the cases or would have to count all the cases alone. Those who were on time could take this time to take it easy or work on more favorable tasks. I am not a fan of allowing late employees to ‘make it up’ by bringing coffee or breakfast because it doesn’t really benefit the business owner.

Your voice is the most important quality in being your store’s spokesman

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Lewis groupStore owner John Carter (grey jacket) and his team at Jack Lewis Jewelers.

For John Carter, president and CEO of Jack Lewis Jewelers in Bloomington, IL, it’s all about the voice in being the spokesman of his store. “Your voice could be a killer,” says John. “Voice is the most essential quality in being your business’s own spokesman.”

Christoff Jewelers: Proof positive that love and jewelry go hand in hand

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Christoff revisedThe staff at Christoff Jewelers: (l-r) Tyler Christoff with Chica, Marina Oliveras, Brian and Janie Christoff, Jody Lane, Judy Hickey.

Janie and Brian Christoff, owners of Christoff Jewelers in Jacksonville, Fla., are partners in every way. Thirty-one years ago, Janie kicked off her jewelry career with Goldmasters, met her fiancé - who took a liking to her business - and five years later tied the knot.

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