05242019Fri
Last updateWed, 22 May 2019 1am

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S.C. Lowcountry jeweler Keenan Harn brings new energy to Carolina Jewelers Alliance

HarnExecutive Director of the Carolina Jewelers Alliance Keenan Harn and husband, Jason Harn. The couple are the owners of Loy Harn Jewelers.Keenan Harn, Executive Director of the Carolina Jewelers Alliance (CJA), is serious about drawing retailers to the Aug. 25 convention at The Ballantyne in Charlotte, scheduling the event back-to-back with the Southeastern Jewelers Organization (SJO) show and offering some pretty amazing incentives.

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Retailer Roundtable: What is your reaction to De Beers’ announcement on selling lab-grown diamond jewelry?

“De Beers made a brilliant move. They’ve completely upended the lab-grown diamond business. When a company can make large-sized lab-grown diamonds and produce them quickly, they will control the market. If you factor in all the producers of lab-grown diamonds, this pre-JCK Show announcement – which was also incredible timing – may take lab-grown diamonds down the same path as cubic zirconia. When CZs hit the market, they were $200 to $300 per stone. Now they’re dollars per stone, and that’s for the better ones.

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With a passion for beauty, Royal Chain celebrates 40 years as a leading manufacturer

The Royal Chain Group, a family business manufacturing and importing precious and alternative metal jewelry, is celebrating its 40th anniversary this year as a premier supplier of gold and sterling silver, basic and fashion jewelry and “some of the strongest, coordinated branded jewelry programs in the industry.”

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GA Jeweler speaks to customers about fun, business and personal challenges

Part two of our four-part series discussing best retailer practices as the spokesperson for your business.

In the early years of being his own boss, Doug Meadows, owner of Marietta, GA-based David Douglas Diamond & Jewelry, wanted to be his store’s own spokesman. After much procrastination, one day he signed a contract with a local AM radio station and simply forced himself to do his own commercials.

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Born to recycle, industry leader Hoover & Strong has been doing it more than a century

Hoover smeltingSmelting is the baseline for all products at Hoover & Strong.

Hoover & Strong President Torry Hoover speaks with passion about his company’s commitment to the environment. The precious-metal refining company is a cut above in the green movement, with 100 percent of its metals coming from recycled sources.

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Retailer Roundtable: How do you deal with late employees?

“When I worked in retail, the best method I observed for dealing with late employees was to have them take responsibility for some unpleasant, though necessary, daily task. For example, the late person would be responsible for wiping all the cases or would have to count all the cases alone. Those who were on time could take this time to take it easy or work on more favorable tasks. I am not a fan of allowing late employees to ‘make it up’ by bringing coffee or breakfast because it doesn’t really benefit the business owner.

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Your voice is the most important quality in being your store’s spokesman

Lewis groupStore owner John Carter (grey jacket) and his team at Jack Lewis Jewelers.

For John Carter, president and CEO of Jack Lewis Jewelers in Bloomington, IL, it’s all about the voice in being the spokesman of his store. “Your voice could be a killer,” says John. “Voice is the most essential quality in being your business’s own spokesman.”

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