Michigan-based retailer honored for business excellence
The Edge Retail Academy (ERA), a leading retail jewelry business advising company, has announced that Cindi and Dean Rottermond of Rottermond Jewelers have been awarded the second annual William (Wag) Wagner Business Excellence Award.
Rottermond Jewelers, a two-store Michigan chain founded in 1984, is renowned for its exceptional inventory, top-notch customer care, and expert custom jewelry design.
David Brown, ERA President, commented: “Cindi and Dean are very focused on diligently reviewing business metrics and applying best practices to make meaningful improvements to their store’s financial health. In 2019, this focus paid off; Rottermond posted a double digit increase in sales and a 20%+ increase in profits. The jeweler also reduced its aged inventory by 20%.”
Cindi Rottermond was excited to learn about winning the award. “Wag was an important early advisor as well as close friend to us. We are very touched to be honored with an award honoring business excellence that is named for one of our most trusted advisors.”
The William (Wag) Wagner Business Excellence Award is given to jewelers that have achieved the most exceptional business growth in the past 12 months.
This is the second year that Edge Retail Academy has presented the annual award. The winner in 2019 was Roman Jewelers.
“The Award has two goals: (1) to acknowledge business excellence from independent retailers and (2) to honor the memory of long serving ERA Business Advisor William (Wag) Wagner, whose service, loyalty and advice went well beyond the expectations of our clients, his work colleagues and our company,” said Brown. “We honor Wag’s enormous integrity, sense of fair play and friendship.”
Wag passed away in September, 2018.
Edge Retail Academy presented Cindi and Dean with the award and a check for $1000.
For more information visit www.edgeretailacademy.com.