Dear Chuck:
I read your recent column on appraisals in the October issue – and I say “Bravo!” When I teach a JVC seminar at trade shows on the legal standards applicable to appraisals in the US – I end the presentation to retailers by suggesting that they learn to “Just Say NO” when asked to do an appraisal for which they have neither the right equipment nor the expertise.
Many retailers feel they must provide appraisal services for their customers – and they can, but not at the risk of inviting law suits and legal claims. A retailer’s best practice is to assess the reason why the customer wants the appraisal, spend some time examining the item, and then decide whether or not to provide the appraisal. Better a grumpy customer, than one that sues you!
To learn more about the legal standards that apply to jewelry appraisals, take the JBAR course – you can order it on line at www.jvclegal.org. An affordable home study course, learning this information will ensure that you know how to protect yourself from the potential harmful consequences of rendering an opinion on value.
Now, about addressing unpleasant personal habits (like licking a dirty finger to remove a ring) – sorry, can’t help you there!!! YUK!
Congratulations on your always interesting column.
Cecilia L. Gardner, Esq.
President and CEO
Jewelers Vigilance
