(SHELTON, Conn.) – The Edge, a leading jewelry store management system created by Abbott Jewelry Systems, and Punchmark, an industry-leading jewelry website platform, are thrilled to announce and celebrate their remarkable 10-year partnership milestone.
Over the past decade, the collaboration between these two industry innovators has transformed the way jewelry businesses operate, offering an exceptional level of efficiency and functionality. The integration of The Edge’s renowned jewelry management software with Punchmark’s SiteManager has paved the way for a seamless, bi-directional integration of product data, customers, wish lists, repairs, and transactions.
Ross Cockerham, CEO & Co-Founder of Punchmark, expressed his enthusiasm for the long-standing partnership, saying: “This 10-year milestone is a testament to the incredible synergy between our two companies. We have worked tirelessly to create a platform that caters specifically to the needs of the jewelry industry, and our collaboration with The Edge has been pivotal in achieving that goal. Together, we have revolutionized the way retailers manage their operations, providing them with a competitive edge in the ever-evolving digital landscape.”
Dick Abbott, owner of The Edge, also expressed his delight at the success of the partnership. “Our collaboration with Punchmark has been a game-changer for our clients in the jewelry industry. The integration of The Edge’s robust software with Punchmark’s specialized jewelry website platform has streamlined operations, enhanced customer experiences, and boosted sales for jewelry retailers. We are thrilled to celebrate this 10-year milestone and are excited about the future possibilities that lie ahead.”
One of the key differentiators of the integration between The Edge and Punchmark’s SiteManager is the platform’s industry-specific focus. Unlike generic platforms such as Shopify, SiteManager was purpose-built to address the unique challenges faced by jewelry retailers. The deep understanding of the industry’s intricacies enables Punchmark to provide tailored solutions that cater to the specific needs of jewelers, resulting in an outcome that not only puts jewelry stores in the best light, but also creates powerful leverage that saves time for businesses.
The seamless, bi-directional integration between The Edge and SiteManager empowers jewelry retailers with dynamic capabilities. The systems work in harmony, allowing for real-time synchronization of product data, inventory, customer information, and sales transactions. This ensures that retailers can easily manage their inventory, process transactions, and offer a personalized, omnichannel shopping experience to their customers.
Furthermore, the integration facilitates efficient management of customer wish lists and repair requests, providing value for both the retailer and the consumer. The Edge and SiteManager collaboration empowers jewelry businesses to deliver exceptional customer service, fostering loyalty and long-term customer relationships.
As The Edge and Punchmark celebrate their 10-year partnership milestone, the future looks brighter than ever. With a shared commitment to innovation and continuous improvement, both companies are dedicated to pushing the boundaries of what is possible and are excited to bring even more transformative solutions to their valued customers.
Learn more about The Edge at theedgeforjewelers.com.
Learn more about Punchmark at punchmark.com.
