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Last updateTue, 15 Oct 2019 10pm

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Appraising the situation

Dear Chuck:

I read your recent column on appraisals in the October issue - and I say “Bravo!” When I teach a JVC seminar at trade shows on the legal standards applicable to appraisals in the US – I end the presentation to retailers by suggesting that they learn to “Just Say NO” when asked to do an appraisal for which they have neither the right equipment nor the expertise.

Many retailers feel they must provide appraisal services for their customers – and they can, but not at the risk of inviting law suits and legal claims. A retailer’s best practice is to assess the reason why the customer wants the appraisal, spend some time examining the item, and then decide whether or not to provide the appraisal. Better a grumpy customer, than one that sues you!

To learn more about the legal standards that apply to jewelry appraisals, take the JBAR course – you can order it on line at www.jvclegal.org. An affordable home study course, learning this information will ensure that you know how to protect yourself from the potential harmful consequences of rendering an opinion on value.

Now, about addressing unpleasant personal habits (like licking a dirty finger to remove a ring) – sorry, can’t help you there!!! YUK!

Congratulations on your always interesting column.

Cecilia L. Gardner, Esq.
President and CEO
Jewelers Vigilance

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s2smodern

Don’t judge a book

Chuck,

Just wanted to say how much I enjoy your articles. Being a bench jeweler and operator of our family owned jewelry store, I have encountered many of the same funny experiences as you have. Everyone should have to work with the public for at least a year.

I wanted to share a story about the old farmer with a lot of money that some think is only a myth...

In 1999 we had three stores in operation in western Kentucky. One particular store was in Hopkinsville in the downtown district. At this time we were moving this location to a new building that we were in the process of building. The highway commission was going to make us build a turning lane on 41A, a very busy highway in front of the store.

In the meantime, this old man came into the store. He was in bib overalls, muddy boots, and a dirty hat. He looked around and bought a silver charm for $5.00. As I was ringing it up, he wanted to look at a ring. My thoughts were, “hurry up, I can’t stand it anymore.” He looked at a ring for over $1,000 and said he would take it. While I was wrapping it, he looked at another and then another until his bill exceeded $7,500.00.

While he was counting his cash, and I was getting up off the floor from shock, we began talking about our move and the new building. We told him about the problem with the turning lane that was going to cost us over $125,000 to build. I guess he decided he liked us and he said, “Well, I’ll talk to Paul about it.” Later in the conversation, Paul turned out to be Paul Patton, the governor of Kentucky at that time.

A couple of weeks later, we were notified we no longer had to pay for the turning lane. Turns out, this dirty, smelly man was visiting in town on a hunting expedition, owned a regional bank in eastern Kentucky and was a Cabinet member of the Governor’s.

WOW!!! Never know who is coming through the door. A thousand times it may be a slob, but the one time you don’t take it seriously, it could be a savior like it was for us.

By the way, our 2008 business has exceeded the best years we have had in the past and we have been in business 30 years.

Keep writing!!

Josh Stevenson
James’ Jewel Box
Mount Washington, KY

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s2smodern

SJN columnist scores big at GJA Design Competition

Southern Jewelry News columnist Tammy Williams (I Love my Job) took home four honors from the Georgia Jewelers Association (GJA) Design Competition. Williams, owner of JD Jewelers in Suwanee, earned the People’s Choice Award along with a first place finish and two third place finishes in the Competition which was conducted during the GJA Convention in September.

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s2smodern

NTR Metals opens Buffalo office

NTR Metals, LLC, refiner of precious metals headquartered in Dallas, Texas, is pleased to announce the opening of their National Sales Office in Buffalo, New York.

Leading the Buffalo office is Vice President of Sales Dave Zimmer. Joining his sales team are Chris Yax, Valerie Davis-Fulbright, Jake Zimmer, Alison DeStefano and Debbie Whalen.

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s2smodern

Cufflinks rule at the 2008 George A. Schuetz Design Contest

 

CARLSBAD, Calif.) – The Gemological Institute of America (GIA) has announced the three winners of the annual George A. Schuetz Jewelry Design Contest. Named in honor of men’s jewelry designer George Schuetz, this international competition was established in 1973 to recognize the best original designs in men’s jewelry and accessories.

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s2smodern

AGTA Board election results

(DALLAS) - The American Gem Trade Association (AGTA) has announced the results of the 2009 elections for the AGTA Board of Directors. The new officers will serve three-year terms and will be introduced at the AGTA Membership Meeting on Sunday, February 8, 2009, in Tucson, Arizona.

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s2smodern

AGTA Spectrum Awards adds Consumer’s Choice Honor

(DALLAS, Tex.) - As a part of this year’s AGTA Spectrum Awards™, AGTA, in conjunction with MVI Marketing, is introducing a new awards division - Consumer’s Choice Honors sponsored by MVI’s Jewelry Consumer Opinion Council (JCOC).

AGTA will automatically enter participants in the AGTA Spectrum Awards™ into the Consumer’s Choice Honors sponsored by The Jewelry Consumer Opinion Council (JCOC). There will be no additional entry fee for these new honors.

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