(NEENAH, Wis.) – Jewelers Mutual Group and Flyreel, Inc. have come together to offer an easy-to-use technology to supplement the underwriting process for commercial lines business. Flyreel’s advanced Artificial Intelligence (AI) Property Assistant guides jewelers through effortless virtual inspections using the camera on their smartphones.
With virtual inspections, Jewelers Mutual can validate customer information submitted on the insurance application and provides an alternative to a paper application at renewal. In addition, the technology capabilities provide better insights on risks to help customers prevent losses and also facilitates the claim process.
“We’re excited to support Jewelers Mutual on their mission to provide a streamlined and customer-first inspection process to their policyholders,” said Cole Winans, CEO of Flyreel. “By working together, Jewelers Mutual is able to capture the data necessary to serve and protect their policyholders, while also providing them with an industry-leading customer experience.”
The convenience that comes from being able to conduct inspections virtually enhances jewelers’ ease of doing business by being able to choose the time that works best, without the need to schedule with a third-party vendor. The insurance-specific computer vision technology automatically documents risks or hazards, property features, materials and more with strict privacy and security measures in place.
“Leveraging the power of technology and data is critical to the success of Jewelers Mutual and joining forces with forward thinking companies like Flyreel further enhances this capability,” said John Fierst, Jewelers Mutual vice president of commercial lines. “The information gained from these ‘virtual inspections’ has strengthened underwriting, while supporting data integrity and insurance-to-value initiatives within an efficient, customer-centric application.”
Adding Flyreel’s innovations is another way Jewelers Mutual is investing in technology solutions to enhance the customer experience.